Should You Hire a Freight Broker with No Experience?

It can be risky to hire a freight broker with no experience. While some may be already knowledgeable about the business, some may be extremely fresh to the game and have no clue what they’re doing. If you are thinking of going to a freight broker with little to no experience in Australia, there are some things you need to consider and ask them before you do decide to hire them.

Things to Consider

They will be new, so you need to be prepared for this. Just remember everyone needs to start somewhere and even the very best freight brokers had to have a beginning. It is good to give them a chance, but if they are completely incompetent, you are better off going with someone else.

Questions to Ask a Freight Broker with No Experience in Australia

How do you deal with dispatching? The best broker is going to know that things in writing are going to be better than phone calls. They also won’t simply send one thing and then completely ignore the rest of the process.

How many employees work at your business, and how many offices are there? If they started on at another company, you can check how many resources they have at their disposal. This is more about knowing how likely your goods are going to be taken good care of and able to be shipped no matter what.

How do you deal with carrier pay terms? How quickly are they able to pay their carriers? This will give you an idea of how financially stable they are. If they are not very secure, it is not a good idea to hire them.

How do you ensure your carriers are following regulation? If they are making sure the carriers are all keeping up with safety regulations, then you should be fine as far as this goes. If they aren’t, then this puts you, your products, and even the carrier at risk.

Are you a member of an association? Belonging to an association in Australia is a good thing because it shows the broker wants to do the best they can. What kind of services do you have? While a new freight broker may have no experience, it is better to go with a broker who has more than one type of service they can offer to you.

Hiring a Freight Broker with No Experience

While a broker with no experience may not be your first choice, they can still provide you with the services you need and you can help them get a start in the freight industry.